Terms and conditions


Welcome to our e-commerce website for pet products. These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website. 


  • We offer shipping services for pet products within the contiguous United States. Additional charges may apply for shipping to Alaska, Hawaii, and other US territories.
  • We strive to process and ship all orders within 1-2 business days. However, delivery times may vary based on the shipping method selected and the delivery address.
  • We are not responsible for any delays in shipping due to inclement weather, natural disasters, or other unforeseen circumstances.
Product Availability
  • All products are subject to availability. If a product becomes unavailable after an order is placed, we will notify you and provide a suitable alternative or a full refund.
Returns and Refunds
  • We accept returns of unused and unopened products within 30 days of the purchase date. Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
  • Refunds will be issued to the original payment method upon receipt and inspection of the returned products.
Product Descriptions
  • We strive to accurately describe and display our products on the website. However, we do not warrant that the product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
  • All prices are in US dollars and are subject to change without notice. We reserve the right to modify or discontinue any product without prior notice at any time.
  • We accept various forms of payment, including credit/debit cards and electronic payment methods. Payment is due at the time of purchase.
Legal Compliance
  • By purchasing products from our website, you agree to comply with all applicable federal, state, and local laws, including those regarding the sale and use of pet products.
Limitation of Liability
  • In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
Governing Law
  • These terms and conditions are governed by and construed in accordance with the laws of the United States.

By using our website and purchasing products from us, you agree to these terms and conditions in full. If you have any questions about these terms and conditions, please contact us before using our website or making a purchase.