FAQ

Ordering and Shipping:

  • How do I return an item?

The return policy and process can vary by the dropshipping supplier or retailer of the product. Please contact us for more information.

  • Do you charge for shipping?

Shipping charges may apply, and it's advisable to check the shipping policy of the dropshipping supplier or retailer.

  • Do you ship outside the US?

At present, we are only shipping to locations in the USA.

  • What does drop-shipped mean?

Drop-shipping is a fulfillment method where a retailer does not keep the products it sells in stock. Instead, when a store sells a product using the dropshipping model, it purchases the item from a third party and has it shipped directly to the customer.

Product Recommendations:

  • What’s the best pet food?

The best pet food can vary based on your pet's specific needs, and it's recommended to consult with a knowledgeable veterinarian for personalized recommendations.

  • What treats or toys do you recommend?

Pet store employees can provide recommendations based on your pet's preferences and needs. It's important to consider factors such as size, life stage, and play preferences when selecting treats and toys for your pet.